Activating Social Change Through Social Media
Do you believe computers can change the world? In 1992 I fell into a debate with my then-girlfriend about computer technology and online communities. To her, computers were a waste of time, a distraction from things that really mattered. She was a writer. She wrote with pen and pad. I was a computer junkie, desktop [...]
Use Long Tail Marketing to Increase Visibility
Anyone who builds a new website today quickly realizes that it’s nearly impossible to get noticed without making some substantial efforts. You can market your website using traditional marketing promotions, but these only work while the program is running. Using the web to grow your long tail visibility will increase your exposure long after the [...]
Social Marketing Lessons From a Waiter
My wife and I regularly share dinner at a mexican restaurant near our home. The service is usually pretty good, though variable. A few weeks ago we had an exceptional waiter serving us. He did everything right. He was friendly and attentive, and made sure we were pleased with everything. We enjoyed a little conversation [...]
Keeping Your Cool Around Hot Tempers
It happens to everyone. Somebody makes a value judgment that you don’t agree with, so you state your disagreement. You point out that not everyone shares their particular values. Then they respond by turning it into a personal attack, suggesting that anyone who thinks like you must be a crackhead or worse. They’ve thrown down [...]
Four Simple Rules of Social Media
This is a note to the brand managers who are just discovering social media. It’s common sense to anyone who’s been plugged into social media for any length of time, but if you’ve just had your eyes opened, please consider the following advice. It’s meant to save you some grief. –Tim
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